1. Shipowners, ship managers or ship masters who need to make an urgent application of exemption/dispensation on equipment/manning for Hong Kong registered ships after office hours, please contact the Cargo Ship Safety Section at the following email and telephone:-

    E-mail : exemption@mardep.gov.hk
    Tel. :

    (852) 9461 2998 (the Dedicated 24-Hour Hotline)

    When making such urgent application, please submit the completed application form together with relevant supporting information by email before call the Dedicated 24-Hour Hotline. For more details, please refer to the Circular.
  2. Shipowners, ship managers or ship masters who want to contact the Marine Department after office hours regarding other urgent matters for Hong Kong registered ships, please contact Vessel Traffic Centre by:-

    Tel. : (852) 2233 7808
    Fax. : (852) 2858 6646
    E-mail : hkvtc@mardep.gov.hk

In order to proceed your case expeditiously, person should as far as possible:-

  1. identify the nature of the urgent matter under the following categories:-

    • Crew matters
    • Accidents
    • Crew certificates/licences
    • Surveys including trading certificates
    • Port State detention at foreign ports
    • Ship registration
    • Ship security matters
    • Others (please specify)
  2. inform the duty officer of the Vessel Traffic Centre under which category the concerned matter is identified in accordance with the above sub-paragraph (a) and make a concise description about the concerned matter; and
  3. inform the duty officer his identity and contact method (e.g. telephone number, fax number or E-mail address).

The duty officer of the Vessel Traffic Centre will then relay the concerned matter to an appropriate officer for immediate follow up action.