HK MRCC operates 7 x 24 hours with a Marine Officer as the duty controller and a Marine Inspector Grade I officer as Global Maritime Distress & Safety System (GMDSS) Operator on duty both assisted by a Marine Inspector Grade II officer round the clock.

All the Marine Officers in the MRCC are holder of Sea-going Master Mariner (Class I Certificate), and they have undergone intensive training in Search and Rescue techniques.

The radio equipment established within the MRCC for the shore based end of the GMDSS is operated by Marine Inspector Grade I officer who has trained in GMDSS coast station operation and is capable to operate in the Mission Control Centre in MRCC with the skills to receive distress alerts generated from ships through various radio channels.