About Us
About Us
"We are One in Promoting Excellence in Marine Services"
| Service | Target Time | Target % |
|---|---|---|
| Ocean-going vessel port formalities | *20 minutes | 95 |
| Local vessel port formalities including river-trade vessel | *10 minutes | 95 |
| Registration of seafarers | 20 minutes | 100 |
| Recording, searching and issue of HK seafarer's employment registration book | 45 minutes | 100 |
| Completion of ship registration | *2 hours | 100 |
| Registration of a Mortgage or Transfer of Ownership | *2 hours | 100 |
| Other Shipping Registry transactions | 1 hour | 100 |
| Issue of a Transcript of Register | 20 minutes | 94 |
| Issuance of Civil Liability Certificates for oil tanker and Bunker Liability Certificate | *(i) 3 working days; or *(ii) 5 working days between 1 Jan and 20 Feb each year |
100 |
| Issue of Exemption Certificate (upon receipt of all necessary documents and information; and subject to agreement of the Marine Department) | 3 working days | 95 |
| Issue of Minimum Safe Manning Certificate (upon receipt of all necessary documents and information; and subject to agreement of the Marine Department) | 3 working days | 95 |
| Hong Kong registered passenger ship surveys – Overseas | 7 working days' notice | 95 |
| Hong Kong registered passenger ship surveys – Local | 3 working days' notice | 95 |
| Issue of International Oil Pollution Prevention Certificate and Supplement | 3 working days | 95 |
| Issue of High Speed Craft Safety Certificate | 3 working days | 95 |
| Issue of Passenger Certificate | 3 working days | 95 |
| Permit to Operate High Speed Craft | 3 working days | 95 |
| Passenger Ship Safety Certificate (PSSC) | 3 working days | 95 |
| International Tonnage Certificate (ITC) | 2 working days | 95 |
| International Load Line Certificate (ILLC) | 2 working days | 95 |
| Documents of Compliance (DOC) | 3 working days | 95 |
| Safety Management Certificate (SMC) | 3 working days | 95 |
| International Ship Security Certificate (ISSC) | 3 working days | 95 |
| Completion of pre-registration quality assessment | *4 working days | 100 |
| Certification and licensing of a local pleasure vessel | *30 minutes | 95 |
| Renewal of licence for a local pleasure vessel | *20 minutes | 95 |
| Certification and licensing of other local vessel, excluding inspection | *30 minutes | 95 |
| Renewal of licence for other local vessel, excluding inspection | *20 minutes | 95 |
| Postal renewal of licence for local vessel | *6 working days | 95 |
| Application for "Approval in Principle" Letter for Certification and Licensing of a Local Vessel | *21 working days | 95 |
| Local vessel survey outside HK | 4 working days' notice | 95 |
| Local vessel survey or inspection within HK | 1 working day's notice | 90 |
| Approval of plans for new building of local vessels | within 6 months | 90 |
| Approval of plans for alteration of local vessels (altered areas being clearly detailed) | within 2 month | 90 |
|
Issue of • Certificate of Survey; • Freeboard Assignment Certificate; • Declaration of Fitness for the Carriage of Dangerous Goods; • Hong Kong Load Line Certificate; or • Survey Record of Safety Equipment |
*10 working days (new vessels) *3 working days (existing vessels) |
90 |
|
Issue of • Hong Kong Oil Pollution Prevention Certificate; • Hong Kong Air Pollution Prevention Certificate; or • Hong Kong Pollution Prevention Certificate for the Carriage of Noxious Liquid Substances in bulk |
*10 working days (new vessels) *7 working days (existing vessels) |
90 |
| Issue of Vessel Repair Permit (upon meeting the application requirements) | 1 hour | 100 |
| Issue of Certificate of Competency or Certificate of Proficiency (upon payment of the required fee after passing the qualifying examination; and/or submitting the required documents and information excluding applications that require exemption or verification by other Administrations/organizations) | 10 working days | 95 |
| Issue of HK licence (upon payment of the required fee after passing the qualifying examination; and/or submitting the required documents and information) | 7 working days | 95 |
| Issue of type rating certificates or endorsement (upon payment of the required fee after passing the qualifying examination; and./or submitting the required documents and information) | 10 working days | 95 |
| Issue of miscellaneous permit | *25 minutes | 95 |
| Updating of vessel arrival/departure information on internet | Every 20 minutes | 99 |
| Issue of Conveyance Permit (For Dangerous Goods other than Class 1 Dangerous Goods) | *20 minutes | 95 |
| Issue of Conveyance Permit (For Class 1 Dangerous Goods) | *20 minutes | 95 |
* Upon receipt of all necessary documents and information
We welcome comments and suggestions for improvement in the way we provide our services. We always endeavor to serve the public to the best of our ability. However, the above standards may not be achievable on some occasions owing to exceptional circumstances and workload during peak periods. In such cases, you are entitled to a full and prompt explanation. Straightforward complaints will be handled on the spot. Written and complicated oral complaints will be given an interim reply within 10 calendar days. In case a substantive reply cannot be made within 30 calendar days, we will update the complainant on the progress.
If you want such an explanation or if you feel your business has not been dealt with adequately, you can approach the responsible office, of which telephone number and fax number appear in the list of service contacts, or write to:
Departmental Secretary
Marine Department
22/F., Harbour Building,
38 Pier Road, Central,
Hong Kong