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Hong Kong Shipping Register User's Handbook
Section 10 - Seafarers working on board Hong Kong registered ships and related mercantile business

10.1     Crew Agreement
10.2     Report of Births, Deaths and Missing Persons
10.3     Complaints by seafarers
10.4     Repatriation of seamen
10.5     Enquiry


10.1 Crew Agreement

The Crew Agreement for a Hong Kong registered ship shall be opened/closed by the Master on behalf of his/her employer and each crew engaged/discharged should sign in the List of Crew before the Master. The Master should initial against the engagement/discharge of the crew to ensure that he/she is satisfied that the crew engaged before him/her understands the terms and conditions of the Agreement or the crew has been discharged properly.

10.2 Report of Births, Deaths and Missing Persons

The Master should submit returns on births of children, deaths and /or missing persons on board ship to the Superintendent of the Hong Kong Mercantile Marine Office. Should there be a death enquiry, the Superintendent may send his officer to the ship to conduct an investigation.

10.3 Complaints by seafarers

A seafarer who wishes to express a grievance should approach his/her superior or the Master. A seafarer who is dissatisfied with the way his/her grievance was handled by the Master, may state his/her dissatisfaction and claim by lodging complaint to the Superintendent of the Hong Kong Mercantile Marine Office. If the complaint is lodged through the Master, the Master should make adequate arrangements to enable the seafarer to do so as soon as practicable. The Superintendent upon receipt of such a complaint shall investigate the complaint.

10.4 Repatriation of seamen

The Hong Kong legislation empowers the Superintendent of the Mercantile Marine Office to arrange for the repatriation of a stranded seaman to his/her home port, through the shipowner or the seaman's union, where appropriate, when report of such incident is received.

10.5 Enquiry

For more information on seafarers and other related mercantile matters, please approach :

Mercantile Marine Office
Marine Department
3/F Harbour Building
38 Pier Road, Central
Hong Kong
Tel : (852) 2852 3063
Fax : (852)2545 4669
e-mail: mmo_mdd@mardep.gov.hk
Telex : 64553 MARHQ HX